FAQ summary

The FlixySMS FAQ answers setup, device, plan, and integration questions

FlixySMS sends SMS through an Android phone and its SIM plan. The phone must stay powered on, connected to the internet, and running the FlixySMS app. An unlimited carrier plan is optional: your carrier's charges and sending restrictions apply separately from your FlixySMS subscription. Manage campaigns and customer replies from the web dashboard, with REST API access on Starter and integrations on Professional.

Key facts

  • A connected Android phone physically sends SMS through the carrier plan on the device.
  • An unlimited carrier plan is optional, but high-volume teams should match carrier limits to campaign volume.
  • The phone must remain powered on, online, and connected to FlixySMS while messages are being sent.
  • Native integrations include Shopify and WooCommerce, with API and webhook workflows available for custom systems.

Process

  1. 1First, read the gateway setup questions to confirm device requirements.
  2. 2Next, compare carrier-plan limits against monthly campaign volume.
  3. 3Additionally, review the integration answer for ecommerce and webhook triggers.
  4. 4Finally, contact support if the use case needs custom device, staff, or enterprise limits.
FAQ

Frequently Asked Questions

Find answers to frequently asked questions about our services, features and policies. For any other requests, don't hesitate to contact us!

Our app, installed on your smartphone, allows our cloud system to communicate with your phone to send bulk SMS. You manage everything from our web interface, and the app takes care of physically sending messages via your phone, using your plan.

No, it's not required. FlixySMS can work with your existing chosen plan.

Yes, your phone must be on, connected to the Internet and have the FlixySMS app active to send messages. That's why we recommend using a dedicated phone for businesses sending large volumes.

We offer native integrations with Shopify and WooCommerce. In your FlixySMS dashboard, go to the 'Integrations' section, select your platform and follow the instructions to authorize the connection. Once connected, you can configure automatic triggers for events like new orders, shipments, etc.

Absolutely! It's one of the most popular use cases. You can set up automatic messages to confirm orders, notify shipments, and send delivery notifications. These SMS confirmations significantly increase customer satisfaction.

FAQ - FlixySMS